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Refund Policy

Thank you for choosing TossedBox! We strive to make every experience with us smooth and enjoyable. Please review our returns and refund policy below.

1. Order Cancellations

  • Pre-6 AM Cancellations: All orders, including regular and subscription-based orders, can be canceled before 6:00 AM on the day of delivery. Cancellations made before this cut-off time are free of charge.

  • Post-6 AM Cancellations: Cancellations requested after 6:00 AM cannot be refunded, as your order will already be in preparation to ensure timely and fresh delivery.

2. Reordering Options for Canceled Orders

  • No Refunds: We do not offer cash or credit refunds for canceled orders.

  • Reorder Option: Instead of a refund, you will have the option to reschedule your order for another day at no extra cost. This ensures flexibility while helping us reduce food waste.

3. Contacting Support

  • For assistance with cancellations or reordering, please contact our support team at info@tossedbox.com before 6:00 AM on the day of your delivery.

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Thank you for your understanding and cooperation. Our policy is designed to ensure high-quality, fresh meals while maintaining flexibility for our valued customers. For further questions or special requests, feel free to reach out to us.

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